TERMS & CONDITIONS

These General Terms and Conditions of Sale regulate the offer, transmission, and acceptance of purchase orders relating to products on www.schostalroma1870.com
SECTION 1 – DEFINITIONS
1.1 The term “Vendor”, “us” and “we” refers to Fontanella 29 S.r.l., whose registered offices at Via Fontanella Borghese 29, I-00186 Roma (Italy), taxpayer (codice fiscale) and VAT No. 13316151003.
1.2. The term “you and “your” refers to you as a customer.
SECTION 2 – HOW TO EXECUTE A CONTRACT WITH THE VENDOR
2.1. In order to place an order for the purchase of one or more Products on www.schostalroma1870.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.
2.2. The order form contains each product ordered and corresponding unit price, shipping and delivery costs and the type of payment that you may use in order to purchase each product.
2.3. Before submitting your order form for the purchase of products, you will be asked to carefully read these General Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.

By submitting an order form to and making a contract with the Vendor, you accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form.

2.4. The offers on www.schostalroma1870.com are not binding for us and do not constitute an offer to the public, but they are only ‘invitatio ad offerendum’. The Contract is finalized between the parties and becomes effective when you receive via email from us the order confirmation. if you do not receive the order confirmation within three (3) working days of the forwarding of your order form, please contact us by sending an email to info@schostalroma1870.com.
2.5. We may not process purchases when there are not sufficient guarantees of solvency when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by email that the purchase contract has not been executed and that we have not carried out your order specifying the reasons thereof. If the products displayed on www.schostalroma1870.com are no longer available, we shall inform you of the unavailability of the ordered products within seven (7) working days from the day after we received your order. If the price has been paid for items that are no longer available, we will refund the amount paid for those items.
SECTION 3 – PAYMENT
3.1. Payment of the product prices and relevant shipping costs must be made by using one of the procedures indicated on the order form.
3.2 In the case of payment by credit card, all credit card details (for example, card number or expiration date) will be sent via an encrypted protocol to the banks which provide remote electronic payment services, without third parties having any access whatsoever thereto. These details will not be used by us, except for carrying out procedures relevant to your purchase or issuing refunds in the case of returns, subsequent to the exercise of your right to return, or for reporting cases of fraud to the police. The price for the purchase of products and the costs for their shipping and delivery as indicated on the order form will be charged to your account at the moment in which the purchased products are shipped.
SECTION 4 – RETURNS
4.1. You may return products purchased from us, without any penalty and without specifying the reason, within fourteen (14) days from receiving the products. The products must be returned to us within thirty (30) days from the date they were delivered to you. You can ship your return items to us with a shipping service of your choice and at your own expense. The Vendor therefore highly recommends that you choose a shipping service that permits you to trace the delivery at any time. Please verify that you have accurately completed and included with your parcel all the necessary documentation for Customs clearance.
4.2. Products must be returned to us in the same condition in which they were received, in their original packaging and complete with all labels. Having accepted the returned item(s), we will refund you the amount paid for the purchase of the returned products. We shall refund the amounts already paid as soon as possible and in any case within thirty (30) working days from the date of the delivery of the returned products.
4.3. In the event that your return does not comply with the terms and conditions set out above in paragraph 4.1 and 4.2 of this section, you will not be entitled to any refund of the amount already paid to the Vendor.
4.4 If the recipient of the products indicated in the order form is different from the individual who made the payment for such products, the amount paid for returned items shall be refunded by us to the individual who made the payment.
SECTION 5 – DEFECTIVE PRODUCTS
You have the right to return (at the Vendor’s expense) any product that should arrive faulty, within thirty (30) days from the date of delivery. In such cases please contact us in a reasonable time by sending an email to info@schostalroma1870.com.
SECTION 6 – CUSTOM DUTIES
6.1. Upon arrival in your Country, the products may be subject to customs fees (import taxes, duties, etc.). These fees are not under the Vendor’s control. For this reason, we recommend that you verify with your local customs office before you place an order.
6.2. Both the item prices, as well as the shipping charges you pay, do not include customs fees, import taxes, or any related expense.
SECTION 7 – PRIVACY
You will find information on how we process your personal data by clicking on “Privacy Policy” on the homepage of our website (www.schostalroma1870.com). For further information you can contact us at info@schostalroma1870.com, or at our registered office: located in Via Fontanella Borghese 29, I-00186 ROMA (Italy).
SECTION 8 – LAW AND JURISDICTION
8.1. These General Sales Terms and Conditions shall be governed by and construed in accordance with the laws of Italy. However, if you are a consumer having your place of residence within the European Union, the laws of the Country where you have your place of residence might be applicable, as far as mandatory provisions on consumer protection rights are concerned.
8.2. Except as otherwise provided by applicable law, all disputes arising from or in connection with these General Sales Terms and Conditions shall be exclusively referred to the courts in Rome (Italy).
SECTION 9 – AMENDMENTS AND UPDATES
The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on www.schostalroma1870.com.